EAP Business Value Statistics
An EAP that is aligned with organizational values and vision will measurably enhance business operations, the overall employee experience, and the community perceptions of the company. A well-run EAP will provide a positive ROI (EAP Workgroup 2007).
The Business Case for EAPs
• Watson Wyatt Research (2007) : Well-being Program’s Implementation:
√ 77% employee satisfaction increase from their work
√ 54% health improvement
√ 54% productivity increase
√ 39% reduction of medical costs
• The workplace outcomes suite: Measuring the Real Impact of EAP (2011) :
√ significant increase in Work Engagement and Life Satisfaction
• Davidson Trahaire Corsych, (2012): It found that a company would get:
√ an average return of $10,187.99 in productivity improvements /year for each employee who uses an EAP
• EAP counseling: outcomes, impact and ROI by Paul J Flanagan & Jeffrey Ots (2012):
The impact of EAP on personal & work functioning and wellbeing showed broad and large changes with:
√ 86% improvement in regard to emotional wellbeing
√ 50% improvement in work morale & motivation
√ 45% improvement in work-life management
√ 24-27% improvement averages in regard to physical health, work relationships and work productivity