GDPR Compliant Privacy Policy

Welcome to www.hellaseap.gr (referred to as “Website”). The Website was created by Hellas EAP Company (hereinafter referred to as “the Company”), with the purpose of providing information and services to its visitors / users (Users). The Company is responsible for the processing of your personal data obtained through the use of the Website, in accordance with European Union Data Protection Regulation 2016/679 (hereinafter referred to as “GDPR” or “GDPR”). ). This Statement provides you with information about the type of personal information we collect about you, the way and purposes for which we collect it, the third parties with whom we share that data, and your rights.

What personal data do we process?
Personal data is information about a natural person whose identity is or may be known. The personal data that may be collected while browsing the site are as follows: name, email address and free text with user request / query.

How do we process your personal data?
The Company processes the Data of the Users of the Site for informational and advertising purposes only, subject to their express consent. Users can withdraw their consent at any time either by clicking the ‘unsubscribe’ option on the body of the email they receive from the Company or by contacting the Company directly on the phones listed in the ‘CONTACT’ section.
Note, if you are under 15 years of age, consent must be given or approved by the person with parental responsibility.
Finally, the Company, having a legitimate interest in this, processes your personal information in order to respond to any comments or questions you may have.

How does the Company protect your data?
Our Company has taken all appropriate organizational and technical measures, in accordance with technological standards and applicable laws and regulations, to ensure that the processing of your personal data, whether by itself or by third parties on its behalf, is lawful. , appropriate and has the appropriate level of security to prevent any unauthorized or accidental access, editing, deletion, alteration or other use thereof.

How long will your data be kept?
The personal data processed by the Company must be kept for as long as is necessary for the fulfillment of the purpose of the processing. Upon expiration of this data, the data shall be deleted unless otherwise specified by the text of the legislative or regulatory framework or as necessary to safeguard the Company’s rights before a Court of Justice or other competent authority.

What are your rights?
In any event, we would like to inform you that, under the applicable law, you have and may exercise the following rights, including (a) the right of access to your personal data as well as the processing information, (b) the right to correct inaccuracies and to fill in any missing data; (c) the right to delete (“right to be forgotten”); and (d) the right to limit the processing of your data in cases expressly provided by law; portability of your data p a structured, commonly used and machine-readable format (eg cd), (f) the right to transmit your data to someone other than us – the controller, and (g) the right to object to the processing of your personal data for cases expressly provided by law. The exercise of any of the above rights is effected by submitting a written request to our Company to which we undertake to respond within one (1) month of receipt. It is noted that this deadline may be extended for an additional two (2) months, taking into account the complexity of your request and the number of requests in general.
Further, our Company undertakes to inform you, without undue delay, of any breach of your personal data, which may endanger your rights and freedoms and provided that this does not fall under one of our exceptions provided by law. In any event, if you find yourself in breach of the protection of your personal data, you have the right to appeal to the Hellenic Privacy Authority.
Who can I contact for any questions / issues?
For any questions, clarifications or requests regarding the protection of your personal data, please contact: dpo@hellaseap.gr

What about third party websites?
The Website provides access to third-party websites through appropriate links. These links are intended exclusively for the convenience of Site Users, and the websites to which they refer are subject to their respective sites, terms of use and Privacy Statements. The placement of the links is not an indication of the approval or acceptance of the content of the respective websites by the Site Administrator, who is not responsible for their content or for the privacy practices or accuracy of the materials contained therein. The Company has no control over the websites owned by third parties or their content, which is accessed through or made available through this site and as a result, the Company does not endorse, sponsor, advise or otherwise accept any responsibility for these websites or their content. If the User decides to use, through the links on the Site, any of the third party websites, he / she accepts that he / she does so at his / her own risk.

The site uses cookies
In addition to what is mentioned at the beginning of the Statement, the Company may collect Site Users identification information using appropriate technologies such as cookies and / or Internet Protocol (IP) address tracking.
Cookies are small text files that are stored on each User’s hard drive and do not access any document or file from their computer, they are used to facilitate the User’s access to the use of certain services and / or pages of the Site for statistical purposes and purposes. identify areas that are useful or popular. Two types of cookies are used on this Site:

(a) ‘browsing’ cookies – these are temporary cookies that remain in the browser’s cookie folder for as long as the User is connected to the Site and

(b) ‘persistent’ cookies – these remain in the browser’s cookies folder used by the User for much longer (though for how long it depends on the lifetime of that cookie).

Browsing cookies are used to improve User Navigation on the Site and to collect aggregated statistical information. This aggregated statistical information is used for internal use only by the Company and will not be provided to third parties. Persistent cookies are used on the Website to store information on the User’s computer for a variety of purposes, for example to retrieve specific information that the User has previously provided (eg, password details), to determine the areas of the Website that are found by Users more interesting and configuring the Website according to User preferences. These elements may also include the type of browser the User uses, the type of computer, its operating system, online service providers, and other such information. In addition, the Website Information System automatically collects information about sites the User visits and links to third-party websites that he may choose through the use of the Website. (web browser) in such a way as to either warn him about the use of cookies in certain services, or prevent him from accepting the use of cookies in any way. If the User of these services and pages does not wish to use cookies for his identification, he may not have further access to those services.
Each User’s computer receives an IP address each time he has access to the Internet. Through it, the User’s computer can receive and send data. Generally, each time the User is connected to the Internet, the IP address of the User is changed. However, under certain conditions (eg with some broadband connections) the IP address of the User becomes fixed. A fixed IP address can be associated with that User’s computer and may therefore lead to User’s personal information. Web log information is non-personal information collected by the computer hosting the site each time a User visits it. Examples of the type of information that may be collected using the IP address and / or web log information include details of the date and time the site was visited and the type of browser and operating system.

Specialized services in the framework of crisis management due to rapidly spreading of the new coronavirus (COVID-19).

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